Get to Know Us

Meet the team behind Cruise Help — experienced cruise professionals ready to plan your perfect voyage.

Peter Enns

CEO & Founder

Born and raised in a Mennonite Colony in Paraguay, Peter’s family moved to Canada when he was 10 years old where he learned his 2nd language. His passion for travel started in 2003 when he joined his 1st cruise ship as Guest Services Officer with Royal Caribbean on Enchantment of the Seas. His 10-year career with Royal Caribbean in 7 different positions, totaling 17 ships gave him invaluable knowledge and experience. His final 6 years onboard were spent as the Future Cruise Manager helping guests plan their future cruises.

The following 6 years on land as a Travel Advisor led to an opportunity to work for Silversea Cruises as Future Cruise Manager. Throughout those 3 years he had the opportunity to complete 4 Grand Voyages and visit many new ports, cities, and countries. Retiring from Silversea in July 2022 allowed him to take his 13 years ship life experience plus 6 years land-based experience to open Cruise Help Inc.

Meet Our Travel Advisors & Advisor Partners

Our team of experienced advisors is ready to help you plan the cruise of a lifetime.

Bryan Jackson

Bryan Jackson

Former cruise ship officer with 8 years of experience helping travelers find their perfect cruise. Certified in...

Heather Creger

Heather Creger

Meet Heather Creger, your St. Louis-based cruise expert specializing in Caribbean getaways, European adventures, and...

Josh Patton

Josh Patton

Meet Josh Patton, your Nashville-based cruise expert with nearly 30 years of cruising experience. Royal Caribbean...

KD Creger

KD Creger

Meet KD Creger, your St. Louis-based Cruise Help advisor specializing in Caribbean cruises, scuba diving trips, and...

Kerrie Cale

Kerrie Cale

Meet Kerrie Cale, your dedicated Cruise Help advisor in Rhome, Texas with 55+ cruises sailed and expert knowledge of...

Kevin Mayfield

Kevin Mayfield

Meet Kevin Mayfield, Gold-Tier Virgin Voyages partner and cruise expert specializing in Caribbean, European river...

Lisa White

Lisa White

Meet Lisa White, your Texas-based cruise expert with 20+ years of service experience. Specializing in Caribbean...

Mike Smith

Mike Smith

Meet Mike Smith, Cruise Help advisor and US Army veteran with world travel experience. Expert in Royal Caribbean and...

Polly Rivera

Polly Rivera

Meet Polly Rivera, Cruise Help's Certified Autism Travel Professional specializing in Royal Caribbean, Disney, and...

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Ron Adkins

Ron Adkins brings 25+ years of healthcare precision to cruise planning - get expert advice on Royal Caribbean,...

Stephanie Powell

Stephanie Powell

Meet Stephanie Powell, your Lakeland cruise expert specializing in Royal Caribbean, Celebrity, Disney, and more. Since...

Tremaine Bean

Tremaine Bean

Meet Tremaine Bean, a Cruise Help advisor with 14 years of cruise ship performing experience across multiple brands....

Walter Moore

Walter Moore

Walter Moore, Cleveland-based cruise expert with 25+ cruises sailed and 12 years specializing in group travel. Access...

How It Works

Planning your dream cruise is simple with Cruise Help. Here’s what to expect:

1

Tell Us Your Dreams

Share your destination wishes, travel dates, budget, and what matters most to you.

2

We Research Options

Your advisor searches all cruise lines to find the perfect matches for your preferences.

3

Review & Choose

We present tailored recommendations with exclusive perks. You choose what feels right.

4

Book & Bon Voyage!

We handle all the details. You pack your bags and get ready for adventure!

Common Questions

Everything you need to know about working with us.

Yes, absolutely! Our service costs you nothing. We’re compensated by the cruise lines when you book through us – you pay the same price (or less with our exclusive group rates) as booking directly. It’s a win-win: you get expert guidance and perks, and we earn our commission from the cruise line.
We respond to all inquiries within 24 hours during business days (Monday – Friday, 11am – 6pm EST), with email and online support available 365 days a year. Most clients hear from us within a few hours. If you have an urgent request, please call us directly at +1 888-636-3667.
Absolutely! We have access to exclusive group rates that can save you up to 50% off published fares, and we only need one room to get you those rates. Plus, we manually check prices on every booking every week. If the price drops after you book, we adjust it automatically so you always get the best value – along with our personalized service and expert guidance.
That’s exactly what we’re here for! Many of our clients come to us with a vague idea – “I want warm weather” or “I’d love to see glaciers.” We’ll ask questions about your interests, travel style, and budget to recommend destinations you’ll love.
While cruises are our specialty, we can also help with pre- and post-cruise hotel stays, airport transfers, travel insurance, and shore excursions. We want your entire trip to be extraordinary, not the sailing alone.
For the best selection and pricing, we recommend booking 12 – 18 months ahead, especially for popular destinations like Alaska in summer or the Caribbean during the holidays. However, we can also find great last-minute deals if you’re flexible.

Not Sure Where to Start?

Take our quick quiz and we’ll help you discover your perfect cruise destination based on your preferences.

Other Ways to Connect

Follow us on social media for cruise deals, travel tips, and destination inspiration.

Facebook

Join our community for deals, tips, and cruise chat.

Instagram

Beautiful cruise and destination photos to inspire your travels.